Set Send Instrument Performance Data Option

1.

From the Home screen, select Manage Instrument.

2.

Select System Customization.

3.

Select Send Instrument Performance Data to Illumina to enable the Illumina Proactive monitoring service. The name of the setting in the software interface might be different from the name in this guide, depending on the version of NCS in use.

With this setting turned on, instrument performance data are sent to Illumina. This data helps Illumina troubleshoot more easily and detect potential failures, enabling proactive maintenance and maximizing instrument uptime. For more information on the benefits of this service, see Illumina Proactive Technical Note (document # 1000000052503).

This service:

–

Does not send sequencing data.

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Requires that the instrument be connected to a network with internet access.

4.

Select Save to save settings and advance the screen.