Checks for Array Scans

System Checks

Recommended Action

Doors Closed

Make sure that the compartment doors are closed.

Consumables Loaded

Consumable sensors do not register. Make sure that each consumable is properly loaded.

On the run setup screens, select Back to return to the loading step, and repeat run setup.

Required Software

Critical components of the software are missing.

Perform a manual software update to restore all software components.

Verify Input Files

Make sure that the path to the cluster file and manifest file is correct and the files are present.

Instrument Disk Space

The instrument hard drive does not have sufficient disk space to perform a run. It is possible that data from a previous run did not transfer.

Clear run data from the instrument hard drive.

Network Connection

The network connection has been interrupted. Check network status and the physical network connection.

Network Disk Space

Either the BaseSpace account is full or the network server is full.

Imaging System

Recommended Action

Imaging Limits

Contact Illumina Technical Support.

Z Steps-and-Settle

Contact Illumina Technical Support.

Bit Error Rate

Contact Illumina Technical Support.

Auto-Center

Unload the BeadChip adapter. Make sure that the BeadChip is seated in the adapter, and then reload the adapter.