Receiving & Decrypting SaaS Backup Data

If necessary, the Clarity LIMS Support team can provide a backup of your Clarity LIMS data. The data are contained in an encrypted file, which can be downloaded from a secure SFTP server.

To receive the backup data file, provide the Clarity LIMS Support team with a GNU Privacy Guard (GPG) public key.

For instructions on generating a GPG public key, see the following documentation:

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For Microsoft® Windows®, refer to Creating a Certificate on the Gpg4win Compendium website.

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For Linux® or Mac®, refer to Generating a New GPG Key on the GitHub website.

After the Clarity LIMS Support team has received the GPG public key, they do the following actions:

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Create a backup file encrypted with the key.

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Place the backup file on the LIMS SFTP server at sftp.clarity-lims.com.

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Provide a username and password so you can access your data. The backups are added to the FTP server weekly.

After downloading the backup file, there are several tools available to decrypt the data.

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For Windows, use the gpg4win tool. For details, refer to the Gpg4win Compendium website.

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For Mac/Linux, use the GPG command on the command line. For details, refer to Encrypting and Decrypting Documents on the GNU Privacy Handbook website.