Receiving & Decrypting SaaS Backup Data

If necessary, the Clarity LIMS Support team can provide a backup of your Clarity LIMS data. The data are contained in an encrypted file, which can be downloaded from a secure SFTP server.

To receive the backup data file, provide the Clarity LIMS Support team with a GNU Privacy Guard (GPG) public key.

For instructions on generating a GPG public key, see the following documentation:

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For Microsoft® Windows®, see Creating a Certificate.

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For Linux® or Mac®, see Generating a New GPG Key.

After the Clarity LIMS Support team has received the GPG public key, they do the following actions:

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Create a backup file encrypted with the key.

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Place the backup file on the LIMS SFTP server at sftp.clarity-lims.com.

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Provide a username and password so you can access your data. The backups are added to the FTP server weekly.

After downloading the backup file, there are several tools available to decrypt the data.

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For Windows, use the gpg4win tool. For details, see the Gpg4win Compendium.

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For Mac/Linux, use the GPG command on the command line. For details, see Encrypting and Decrypting Documents.