Resetting the LabLink Password

LabLink passwords can be reset at any time. After multiple failed sign-in attempts, consider resetting the password.

If accessing LabLink through Lightweight Directory Access Protocol (LDAP), contact the on-site administrator to reset a password. LDAP users are denoted in the Type column of the Users tab.

To reset a LabLink password, complete the following steps:

1.

On the Sign In screen, select Forgot password?.

The Reset Password screen displays.

2.

Enter the user ID or email address that was used to register.

3.

Select the I'm not a robot checkbox.

4.

Select Submit.

A password reset email is sent.

5.

Select the link provided in the email to access the Reset Password screen.

6.

Enter the new password in the New Password and Confirm New Password fields. The new password must satisfy the following requirements:

•

Contain at least 12 characters

•

Contain at least one special character (# $ % ? ! @, etc.)

•

Contain at least one number

•

Contain at least one lowercase letter

•

Contain at least one uppercase letter

7.

Select Reset Password.