Access Log Files
To access the ILASS log files for troubleshooting an issue, complete the following steps.
| 1. | On the instrument control computer, navigate to File Explorer and enter C:\ProgramData\Illumina\ILASS-Infinium\logs. |
| 2. | Open a log file in a compatible text reader (for example, Notepad). |
| 3. | Check the following log folders: |
| • | activity—Contains log information on the various activities performed on the ICC |
| • | application—Contains log information on errors, warnings, and information from the ILASS application |
| • | assayrun—Contains log information on the assay run |
For more information or assistance on interpreting log files, contact Illumina Technical Support.
