Specify Service Account Settings

Universal Copy Service account uses Local Service Account by default.

However, this account does not have access to the network folder/storage or to the cached credentials, which prevents Local Run Manager from reaching the network folder/storage resulting in errors.

In order to read and write to the network folder, you will need to cache, or save account credentials that have access to the network folder or storage through Windows Credential Manager.

If the network folder is on the domain, you will need to cache using the domain account credentials. Contact your IT administrator for the domain account information.

Caching the credentials allows current local account access to the network folder or storage.

This step is important if the account running the Local Run Manager services (such as sbsuser) does not have access to network folder or storage. The control software can then use the cached credentials to connect to network folder.

 

1.

From the dashboard navigation bar, select the Tools drop-down list, and then select System Settings.

2.

Select the Service Accounts tab, then select Windows Account, to enable and set the credentials for Analysis Service, Job Service, and Universal Copy Service.

3.

In the User Name field, enter a user name.

For instruments that run Windows 10 with a local account, include .\ at the beginning of the user name (.\username). For domain users, include the domain name, then a backslash in the user name (domain\username).

4.

In the Password field, enter a password.

For instruments that run Windows 10, the operating system requires a Windows password change every 180 days. The Windows Account in Local Run Manager must be updated with the same password as the Windows operating system.

5.

Select Save. Confirm your action to finish the save.