Maintenance, Service, and Repair Precautions

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Periodic maintenance (daily and six-month maintenance) is a mandatory part of the service routine for the Infinium Amplification System. For more information, refer to Maintenance.

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Only trained Illumina field service personnel are authorized to perform maintenance on the IAS. The only exceptions are for daily maintenance procedures, instrument decontamination, and general cleaning as described in Maintenance.

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For repair or shipment, all mechanical parts must be put in their rest positions. No containers or tips can remain on the IAS during transportation. If an instrument was in a laboratory environment with infectious or hazardous materials, decontaminate it before shipment.

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Only Illumina trained field service personnel can pack the IAS in the original shipping crate. Contact your local Illumina representative for assistance.

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Illumina trained field service personnel and the laboratory share the responsibility for any training and verification procedures for the IAS. These procedures include any installation qualification (IQ) and operational qualification (OQ) of the instrument.

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Only use original IAS specific parts and tools with the IAS.

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A breakdown of the power supply during a run can cause loss of data. If data loss is unacceptable, use an independent power supply or an Uninterruptible Power Supply (UPS) as described in Uninterruptible Power Supply.